1. Processing Time: We strive to process all orders as quickly as possible. Typically, orders are processed within 3 - 5 business days of being placed delivered within 3 to 9 days. Some items made to order will be dispatched within 12 - 15 days and delivered within 3 to 9 days. Delivery & dispatch timings are longer as we’re a small team; as we grow and expand, the dispatch time will reduce significantly.
   
   
2. Shipping Time: Once your order has been processed, we will ship your item(s). Shipping times will vary depending on the destination and the shipping method selected at checkout.
   
   
3. Shipping Rates: Shipping rates will be calculated at checkout based on the weight of the items in your cart, the shipping method selected, and the destination country.
   
   
4. Customs and Duties: Please note that international customers may be subject to customs and duties fees imposed by their country. These fees are the responsibility of the customer and are not included in the shipping cost.
   
   
5. Tracking Information: Once your order has been shipped, we will provide you with a tracking number so that you can track your package online.
   
   
6. Shipping Address: Please ensure that your shipping address is correct when placing your order. We are not responsible for orders that are shipped to an incorrect or incomplete address.
   
   
7. All international orders are non-refundable & cannot be exchanged.

If you have any questions or concerns about our shipping policy, please feel free to contact us.